Service Hours and Reasons for Varied Availability
Availability Hours
At Memory Lane Data Recovery, our service hours might differ due to various commitments and responsibilities. We aim to accommodate our clients’ needs even beyond traditional office hours. Additionally, we collaborate with other companies to offer specialised services at discounted rates.
Reasons for Varied Availability
| Reasons | Explanation |
|---|---|
| Family Commitments | Being the primary caregiver for children while my partner works shifts which affects my availability during typical working hours. |
| Diverse Tasks | Engaged in on-site work, family responsibilities, and hands-on tasks like physical recoveries or intricate soldering, impacting availability. |
| Minimizing Disruption for Efficiency | Prioritising uninterrupted work periods to ensure high-quality, efficient service delivery. |
Customer Communication and Service Overview
| Contact Method | Response Time |
|---|---|
| Voicemail | Checked every other day |
| Texts | Replied to same day |
| Emails | Usually within 12-24 hours |
| Online Quotes | Available through our website |
| Ongoing Updates* | Sent weekly from December 2023 via email |
| New Client Contact | Within 24-48 hours after diagnostics begin |
*For ongoing cases from December 2023 onwards
Contact Information
📧 Email: eddie@ml-dr.co.uk
📱 Text: +(44) 07402 077544
☎️ Voicemail: +(44) 01925 349661
Thank you for your understanding and patience. We are committed to delivering the best data recovery services while striving to accommodate your needs as effectively as possible.
